USERPILOT FOR UX AND DESIGN TEAMS

Design and Build Better Products with Customer Insights

Gain insights into your users’ needs & pain points with product analytics, session replay, and in-app surveys — without writing a single line of code.

Improve activation & time-to-value

• Help users without leaving product
• Guide users to new features
• Reduce user drop-off
• Improve product adoption
• Design better experiences
• Drive customer retention
• Improve feature adoption
• Optimize product funnels
• Activate new users
• Build guided product flows
• Built for large-scale teams
• Enterprise-grade security
• Expert implementation and strategy

Gather user feedback with in-product surveys

Conduct user research with In-app Surveys. Create NPS, CSAT, or bespoke surveys to understand their pain points. Segment your users by role, plan, or any other attribute and trigger the most relevant survey.

Watch user sessions with Session Replay

Use Session Replay to understand how an individual user navigates your product, investigate bugs, and identify friction points. Learn More

Track your product usage with Product Analytics

Create Analytics Dashboards to track key metrics: DAUs and MAUs, top users, events, and pages, Funnel, Path and Trend Analysis, and more.

Recruit users for usability tests

Identify users you want to reach out to with granular segmentation. Create bespoke in-product surveys and banners to recruit them for usability interviews. Learn More About Surveys

Collect historical user insights with autocapture

Don’t wait on engineers to collect meaningful insights. Track everything within your product, including historical events, with autocapture! Create reports, build user segments, and identify top features using events. Learn More

Map the user journey with Path Analysis

Use Path Analysis to understand how users navigate your product and identify areas of friction. Learn More

Why UX and Design teams love Userpilot?

DIY no-code Platform

Gather user insights without engineering help

Granular Segmentation

Reach out to any user based on their attributes or behavior

Autocapture Events

Don't wait to collect meaningful insights. Track historical events, automatically

Testimonial

"I would highly recommend this software to anyone who wants to provide their clients or users with the best product tour experience."

Take Your Product Experience to the Next Level

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How UX Researchers can 4X their usability test response rates with Userpilot

After leaving Microsoft for Userpilot, Lisa set out to conduct usability test interviews to learn how users utilized our popular customer segmentation feature.

Security standards at Userpilot

As a vendor that processes millions of data points on a daily basis, we take our customers and their users’ data very seriously.

Our data is fully encrypted, managed, and stored by SOC-compliant vendors such as Amazon AWS and Google Cloud.

• SOC 2 Type II
• GDPR
• HIPAA