One platform, one conversation

Email, in-app, and mobile messaging unified

Power every stage of the user lifecycle with consistent, multi-channel engagement.

Behavior‑driven email engagement

From user action to email, in seconds

Send timely, personalized emails powered by real-time in-app user behavior – without waiting on devs or ops.

100,000 FREE emails every month

Included on Growth & Enterprise plans

Simplify your stack and save. Our Growth and Enterprise plans include up to 100,000 emails per month, completely free.

Integrated product analytics

Beyond opens and clicks: track product outcomes

Measure the impact of your email campaign on actual product usage in one place – no revops required!

100% increase in user activation

Userpilot enabled us to create personalized onboarding experiences without burdening our development team, leading to a 100% increase in user activation.

Sierra Szkrybalo

Partnerships and Customer Success Associate

The ultimate user onboarding platform​

We did great things in Intercom, but not as great as Userpilot in terms of the onboarding process. Regarding the in-app communications, I would say the impact is incredible.

María Ignacia Videla​

Head of Communication and Content

All the lifecycle email tools you need to succeed

Drag&Drop Builder & Pre-defined Templates

  • Pre-defined templates or build-from-scratch
  • Fully customizable styles for pixel-perfect branding

Content Personalization & Localization

  • Dynamic Attribute Personalization
  • Email localization for a global audience
  • Signatures embedding

Delivery & Compliance

  • Throttling and frequency caps
  • Multi-domains and subdomains
  • Suppression lists

Testing & Scheduling

  • Previews for desktop, mobile, and tablet
  • Test sends
  • Immediate or scheduled delivery

Unified Product Analytics

  • Traditional email metrics (open rate, CTR, bounce rate etc.)
  • Cross-channel correlation
  • Segmentation and reporting

Data & Integrations

  • Two-way CRM synchronization
  • Native data warehouse connectors
  • Webhooks and API for custom integrations

FAQ

How does the 100,000 free emails per month work?

Growth and Enterprise plans include up to 100,000 email sends every month at no extra cost. That means you can run onboarding drips, re-engagement campaigns, and renewal reminders without worrying about additional charges.

Do emails to inactive users count toward my MAU?

No. Email inactive users (up to 12 months) without affecting your MAU tier, so you can bring them back anytime.

Do I need developers to set up events and segments for email campaigns?

No. With data autocapture and easy segmentation, you don’t need developer support. Key user actions are captured automatically, and you can build precise segments, like "Signed up but didn’t send first invoice"- directly in the dashboard. This means you can launch behavior-based emails quickly, without waiting on engineering tickets.

Can I manage unsubscribes and preferences?

Yes. Built-in subscription types, suppression lists, and frequency caps help you stay compliant and improve deliverability.

Does the Email feature support multiple languages?

Yes. You can localize emails for different markets so users read them in their native language.

Can I connect email data to my warehouse or BI tools?

Absolutely. All engagement data can be exported or synced with Segment, Heap, or your data warehouse for deeper analysis.