Userpilot AI: Real-Time Insights, Predictions & In-App Fixes

Improve activation & time-to-value

  • Help users without leaving product
  • Guide users to new features
  • Reduce user drop-off
  • Improve product adoption
  • Drive customer retention
  • Optimize product funnels
  • Activate new users

Customer Success Stories

How Liv-ex Transformed Product Decisions with User Data and No-Code Tools

Company size: Midsize
Industry: E-commerce & Hospitality
Use case: Product Adoption, Product Analytics, Product Launches, User Feedback, User Onboarding
Feature: Analytics, In-App Engagement, In-App Surveys, Session Replay

Liv-ex's results

Liv-ex used Userpilot's analytics, in-app engagement, and behavior-triggered surveys to transform product decision-making. The team refined product roadmapping, set up onboarding flows and labeled events without engineering help, redesigned key UX flows based on path analysis, and achieved over 70% survey completion rates.

70% Survey completion rate

95% Of events labeled no-code

How Liv-ex Achieved These Results with Userpilot

Paths and Funnels

Liv-ex used Userpilot's paths and funnels to discover that their users were taking unnecessary steps between search and individual pages. The insight led to UX improvements and a full redesign of the exchange feature based on real user behavior data.

In-App Surveys

By switching from blanket surveys to behavior-triggered surveys sent after specific user actions, Liv-ex achieved over 70% completion rates. The targeted approach ensured feedback came from users actively engaging with relevant features.

Interactive Walkthroughs

The product marketing team used Userpilot's no-code flows, banners, and spotlights to create onboarding journeys and feature announcements. This reduced reliance on email communication and account management resources, enabling faster feature adoption without developer involvement.

How Liv-ex Transformed Product Decisions with User Data and No-Code Tools

"If you want to understand your customers' workflows, identify opportunities for improvements in UX, and find ways to advance your products through the use of data, go for Userpilot."
Fred Haselton
Product Manager

Explore More Success Stories

Real results from businesses like yours.

\n\n79%\n\nRenewal rate for users with custom onboarding flows
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\n\n75%\n\nIncrease in feature usage
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\n\n5-10x\n\nFaster product adoption
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\n\n25%\n\nReduction in support chat requests
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Loved By Product Teams Everywhere

From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.

"Really like Userpilot. It is helping us drive feature adoption and it is very intuitive to use." Xevi F.
Product Manager Insurance

"Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform." Jeeda M.
Operations Manager

"My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users." Adam S.
Customer Success Manager

"Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners." Chiara C.
Product Manager Insurance