Userpilot AI: Real-Time Insights, Predictions & In-App Fixes
Improve activation & time-to-value
- Help users without leaving product
- Guide users to new features
- Reduce user drop-off
- Improve product adoption
- Drive customer retention
- Optimize product funnels
- Activate new users
- Built for large-scale teams
- Enterprise-grade security
- Expert implementation and strategy
Customer Success Stories
How Cuvama, an Ex-Pendo Customer, Found Better Value for Money and Usability with Userpilot
Company size: Startup
Industry: MarTech
Use case: In-App Support, Product Analytics, Product Launches, User Onboarding
Feature: Analytics, In-App Engagement
Competitor: Pendo
Cuvama Results:
- Enhanced user engagement
- Significant reduction in customer churn risk
- Provided 24/7 on-demand customer support
How Cuvama Achieved These Results with Userpilot
Tailored Onboarding Flows
Cuvama leveraged Userpilot to build targeted flows that spoke directly to user needs, driving engagement effortlessly. Unlike Pendo, Userpilot made this process faster and simpler.
Path Analysis
Cuvama analyzed user paths to identify those at risk of churning due to errors and then proactively reached out to them to resolve their issues. This way, Cuvama guided potential churned customers back on the path to success.
Resource Center
With Userpilot's resource center, Cuvama gave customers 24/7 access to support. Packed with checklists, product updates, how-to videos, and more, it offered something for everyone — empowering users to find solutions on their own time.
How Cuvama Found Better Value for Money and Usability with Userpilot
"I use Userpilot for 3 areas: flows, analytics, and resource center — I like that it is a complete solution! And I really like that I now have access to what my users are doing without needing to ask the engineering team."
– Leyre Iniguez, Customer Experience Lead
Explore More Success Stories
- 79% Renewal rate for users with custom onboarding flows [View Story]
- Data-driven UX redesign [View Story]
- 75% Increase in feature usage [View Story]
- 5-10x Faster product adoption [View Story]
Loved By Product Teams Everywhere
From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.