# Userpilot AI: Real-Time Insights, Predictions & In-App Fixes

## Product Analytics, Extended to Your _AI Agents_

We measure every conversation, surface every failure, and prove the business impact of your AI agents.

### Analytics for the AI Era

## Understand how your AI agents are used and prove their worth

### Prove Agent ROI
Link agent interactions to retention, adoption, and revenue.

### Eliminate Agent Failures
Spot where agents lose users and fix it before it drives churn.

### Uncover User Needs
See what users are really asking your agents.

### Drive Agent Adoption
Use data to iterate faster and boost adoption.

## Three Analytical Layers

### Full visibility into your agents. Full confidence in your decisions.

#### Usage Overview
See who uses your agents, how often, and how each agent impacts business outcomes.

-  Unique users, companies, and conversation volume
-  Drop-off analysis by conversation length
-  Agent-induced activation and adoption lift
-  Agent impact on retention and revenue

#### Topics & Intent
Find out what users are really asking your agents and make better product decisions.

-  AI-identified topic categories across all conversations
-  Surface high-frequency pain points and gaps
-  Track topic trends over time
-  Identify unmet needs before they become churn signals

#### Failure Signals
Catch frustrated users and broken agent experiences the moment they happen.

-  AI detection for frustration and drop-off signals
-  Track resolution failures by topic
-  Pinpoint which conversation types fail most
-  Use failure patterns to make smarter product decisions

## Connected Intelligence

### All the AI agent performance metrics you need.
- Conversation Volume
- Resolution Rate
- Activation & Adoption Lift
- Satisfaction Score
- Conversation Entry Points
- Top Asked Questions
- Queries Per User
- Failure Rate

## Built For Your Entire Team

### One dashboard. Different answers for every team member.

#### Prove the impact of every agent you ship
See whether agents drive activation and adoption — or silently fail users at critical moments

#### Find and fix what's breaking your agents
Get the signal you need to identify failures, improve performance, and ship agents that actually work

#### Proactively retain customers
Identify at-risk accounts before they churn. Deliver personalized experiences that drive satisfaction and long-term loyalty.

## Enterprise-grade AI, built on trust & security

We designed Userpilot AI with one principle: your data is yours. We are committed to an architecture of trust where your business data is protected, isolated, and used exclusively to generate insights for you.

-  Protected, isolated, and never shared.
-  Built to meet SOC 2 and GDPR standards.
-  Continuously monitored to stay ahead of threats.

### MCP Server
Bring your Userpilot data into any AI tool you use.

### Userpilot's Agent Lia
Analyzes your product data, generates content, and executes actions.